Common operational issues in the service industry
1、Paying involves queues, the hassle of finding change and the risk of counterfeit currency.
2、Marketing to new customers entails significant costs and low retention rates.
3、A lack of direct interaction with regular customers.
4、Difficulties in reconciling additional promotions.
5、Customers often have to wait for tables and there is a low corresponding table turnover rate.
OmiPay solutions
1、OmiPay provides a one-stop, multiple payment method which reduces the need for in-store cash and improves cashier efficiency.
2、Online bookings, queues, meal ordering and payments can all be processed through official WeChat accounts, allowing customers to spend their money in-store while improving table turnover rate.
3、Through analysing big data, LBS recommendations and in-store WiFi, OmiPay helps merchants to locate potential customer bases and drives store sales through promotions that target customers’ benefits and interests.
4、After making their purchases, customers can be encouraged to follow the business's services through official WeChat accounts or Alipay platforms. Marketing continuity is then achieved by marketing tools such as coupons and membership cards.
5、OmiPay provides streamlined reconciliation systems with clear transaction information and custom account configurations.
